t: 0800 1571 088 - m: 07870 280754
Mark Parry Business Owner
OK so here is my opinion on reviews, as anyone will tell you reviews are an important part of any businesses marketing strategy and there are rules and regulations set out by The Competition & Markets Authority regarding online endorsements & references which can be enforced by Trading Standards, there are a few 5 star reviews of my business on Facebook, Yell and Google but I don't actively seek these reviews.
Anyone can write fake reviews and I’m sure you would have come across a few whilst searching online for a product or service that just stand out as clearly fake either from a good or bad point of view, with recent investigations by Which, The BBC and The Telegraph newspaper into the writing of fake reviews on an industrial scale who knows what you should believe anymore.
So here is my declaration the comments below are not reviews they are exactly what I claim them to be, they are comments from previous customers to me personally through emails after I have completed a clearance for them, I have not solicited these comments in any way they have been sent to me personally and I have asked the customer if I can use these comments on my website, please read them and make up your own mind whether you think they are genuine or not, I have received all these comments over the last few years the oldest one is around 3 years old.
! What Our Customers Say !
My sister and I were so thankful that you were able to fit in with our request to clear the family home at such short notice.
Your initial visit to us at the house where you explained the procedures of the clearance were clear and informative as regards what happens to the house contents after they have been removed. You came across as a very ethical and caring company.
Even though we knew your crew would turn up on the appointed day, we were still anxious knowing that the clearance had to be completed that day. We needn't have worried. Your crew turned up on time, were so cheerful and hard-working.
We realise now that we could have saved ourselves from a lot of worry had we known about your company earlier, but we are so grateful we found you just in time."
Thank you so much, Maureen and Valerie
Professional from start to finish and heaven sent to help us through a very traumatic house clearance, initial meeting gave clear information and quality assurance, contents were cleared methodically and at great speed and safe in knowledge that contents were ethically disposed of, the house was hoovered and left looking clean.
The process was dealt with sensitivity, respect and humour at a very sad emotional time and after having two other "dodgy" quotes - finding NAC clearance was the answer to our prayers, the relief was immense, I truly thank Mark and his team for giving us peace of mind.
(Reviewed July 2019)
It was a pleasure to work with N.A.C. I met with Mark and he was clear with the services they offer and I appreciated his candid answers. He gave full explanation if the work to be done and talked about the need to reuse and recycle the materiel rather than send it to landfill. He explained the chain of custody of the items and offered clear, competitive pricing. I would be happy to recommend this business to others.
(Reviewed July 2019)
The level of service from N.A.C was second to none! A whole house was cleared in three hours! It would have taken us days and days and cost a lot more if we had done it ourselves considering the number of skips required and the manpower which would have been involved.
Besides this, Mark was so helpful and so pleasant. We are more than happy with the result of the house clearance, I would most definitely recommend this company.They were quick,efficient and sensitive to the task as we were clearing out my mother's house, it was value for money!
(Reviewed June 2019)
I just wanted to say a massive thank you for the job you did clearing my Mum and Dad’s house today, It was left in an immaculate condition, we went over to clean this evening but really had very little to do, I couldn’t be happier, it has been an extremely emotional time, saying goodbye to my childhood home and it’s contents but you have made the process so much less stressful, I feel like everything was treated with such care and respect and it has meant the world to me, I would very much like to leave a recommendation for you and express my praise and thanks for your work, can I do so on your website? "
Many thanks again, Helen
Thank you so much for the quick, professional and stress-free house clearance which we were unable to do ourselves, we highly recommend your company and are more than happy to give you a reference at anytime, wishing you continued success with your business. "
Regards, Wendy & Peter.
"Exceeded my expectations, a great company, can't fault experience from beginning to end of process, Mark turned up as arranged to assess price, pricing was transparent as broken down into different costs (eg labour etc), the men arrived on time and were accommodating, kind and hard working, house was cleared and all floors swept or hoovered, Job completed on schedule. Thank you Mark and your team."
(Reviewed May 2019)
"NAC provided good advice at the time of giving me the quote, when they came to do the house clearance they did it in an efficient and pleasant manner, in clearing furniture out they did it carefully, and did no damage to the house, on my experience of the Company I would be happy to recommend them.
(Reviewed May 2019)"
Thank you for your email with the invoice and photographs, you’ve done an incredible job, I have just done a balance transfer on behalf of my Dad, the money should be with you tomorrow, I heard from the solicitor yesterday and if the buyers are agreeable I would hope to recruit your services for the house clearance on or around the 8th March, but I will confirm a booking with you as soon as I know whether that date suits them, thank you once again for doing such a great job today, it is very much appreciated, I’ll be in touch soon."
Kind regards Helen
Great job all round, attention to detail, I guess some things never change, good luck going forward."
Best wishes, Simon
From the first meeting at my dads house for a quote to the end result of clearing the property Mark and his team were efficient, professional and extremely helpful and friendly. My dad was a hoarder and Mark and his team took this in their stride and did a brilliant job of clearing out not only the house ( including attic) but 3 sheds FULL of bits and pieces and all the rubbish accumulated in the garden. Thank you guys!
I would highly recommend this company to anyone needing a property cleared. Mark you are doing a great job thank you.
Yell.Com Porth Profile
I have just processed the payment for the clearance. Thank you and your staff for an excellent job."
"Hi Mark, thanks for confirming you've received the payment, thank you so much for all your help, you've been absolutely brilliant, we would certainly recommend you to anyone."
Many thanks, kind regards, Paul and Emily
"Dear Mr Parry,
The work was of a high standard and completely satisfactory, thank you very much indeed, before I received your invoice I had posted you a cheque for £420, I hope that was not inconvenient, if so please advise and I shall stop it before making an electronic transfer, thank you again."
Kind regards, David Morgan
"Mark was the consummate professional and made the whole process very easy. He did exactly what he promised, was punctual and took a huge weight off our shoulders, his price was very reasonable especially when you compare it to the cost of hiring skips and doing it yourself, I would recommend Mark and his team without hesitation."
(Facebook) Neil Hopkins
Just wanted to say thank you again for your excellent service to clear dad’s house yesterday. We really appreciated how efficiently you did the job, all your advice from the beginning when you visited to give us a quote and for being so nice on the day, Dad would have said that you all did “a tidy job” :-)
Would be very glad to recommend you, I would describe your service as “reliable, professional, thorough and excellent customer care”, I have arranged the bank transfer this morning and it’s showing the payment date as 22 Oct my end, please don’t hesitate to get in touch if there are any problems.
Thanks again Mark - to you and the boys best wishes."
Elin and Catrin
Thank you so much for the work you all put in yesterday, I couldn't be happier! I've just done the bank transfer, the money should be with you tomorrow."
Best wishes Nikki
Thank you but no need for a receipt, thank you for an excellent job, your two lads were a credit to your company, 10 out of 10."
Just to let you know I have just made the full payment to your account for the property clearance today, I would just like to say to a big thank to you and the lads for a fantastic job especially the garage, will definitely be recommending you to anyone that needs a clearance, once again thank you."
Thanks for this great service. I have just made an online payment of the invoice so let me know all ok, bit emotional seeing the empty house but it’s only things! Assume key safe was secured at the end."
I just wanted to say a big thank you to yourself & Nicki for clearing my mams house for me this morning. You did a fantastic job which has helped me a lot. If ever I need your help again I will be in touch."
Thanks again Lynnette Richardson
Thank you for all your help - it is much appreciated, I have today settled your invoice number 782 electronically, thank you again, and please rest assured that I will recommend you."
Kind regards, Andy Woodburn
It has been a few months since you conducted the clearing on my deceased parents' property in Margam, but hopefully it's not too long ago to thank you belatedly for your services, you made such a strong and favourable impression on both Dan and myself, and we can't thank you enough for your integrity, your courteous demeanour, and your abability to make us feel comfortable in what should have been an emotionally difficult process, I wish you great success in your future endeavors."
Best regards, Stephanie Johnson
Just a quick email to say that the 2 guys who have been helping me move over the last 2 days are fantastic! They have worked really hard and they are very pleasant to deal with. I am really pleased with how efficient they are and will definitely contact you again the next time I arrange a move (although I hope I don’t have to organise another move any time soon!), also – thank you for fitting me in for a half day tomorrow and a full day on Tuesday."
Thanks, Katie Matthews Facilities Officer
We cannot thank you and your team enough for the tremendous part you played in the clearance of the house in Cardiff, we are grateful for your unstinting commitment to the enormous task in tackling room after room, challenge after challenge, always with a cheerful and considerate manner, your incredible support throughout the many visits you made to the property was far beyond what we could ever have expected, thank you for making the impossible possible!"
Catherine and Colin
Just a note to inform you that payment of your invoice was made to your N.A.C account today at 11.54 a.m, may I compliment you on an excellent service and thank your very professional and courteous staff for their work. I'm confident that we will be using your services in the future, I would gladly recommend your company to anyone looking for a professional service."
Yours Sincerely, Clive Harpwood
Thank you to you and the team for doing an excellent job. I very was impressed with the fast and efficient service your company gave at this difficult time. Best of luck for you and your business in the future."
Kind regards Lynne
Thank you for your help today which has been a very emotional time having to sort out our mothers home. We were very happy with everything and your help in Newport was very much appreciated, I have transferred the money to your bank this evening so hopefully it will be in your bank tomorrow, I gave your lads a tip for their helpfulness and I must add that they were extremely kind and an asset to your business, I will be very happy to recommend your services to friends and family."
Many thanks again Regards Lynne
"Dear Mr Parry.
I wanted to congratulate you and NAC Property Clearance on such a splendid job you made of clearing my late Fathers Home in Pencoed the other week, your services really surpassed our expectations. I truthfully do not know what we'd of done without your service!... the task before us was just too overwhelming everywhere was stuffed to the gunnels with 'stuff'.. yet you and your team cleared everything away down to the last speck of dust leaving the house immaculate...even going above and beyond the call of duty and mowing the front lawn which was a most thoughtful and kind gesture. I'll certainly be singing your praises from the roof tops and passing on your Company info to anyone I find who's in need of a truly professional 5 star clearance team. May I on behalf of myself and my family, bid you and your business the utmost success in the future. I have no hesitation in highly recommending you and your Company to the whole of South Wales."
Warm Regards, J. Rhys (London)
We have just transferred monies to you, thank you so much for all your help, you and the boys really did an excellent job, Tom and myself were very impressed with the service, we will definitely use you again and will recommend you."
Kind Regards Lauren
We can’t thank you enough for the wonderful job you did with clearing my mum’s house. This was a dreadful time for us and we had a lot of emotional difficulties to deal with. The way you took care of everything, advising us, whilst being so considerate of our feelings was fantastic. Your team also, were so respectful, proficient and speedy. We did not realise any clearance could have been done so thoroughly and so quickly, it was a superb job and we cannot thank you enough for all your help, we will not hesitate to recommend you to anyone looking for a professional clearance service, thank you again Mark and have a lovely Christmas."
Thank you very much for your highly professional and courteous team work regarding the clearing of rubbish etc, we cannot fault your approach and work and the care that you took in doing the job, we very much appreciate all of this, Colin and I both feel that the extra work involved on the removal of the freezer was so much more difficult, unpleasant and time consuming than we had expected, we never thought it would be easy but we feel strongly that you should invoice us separately for this work, we will then pass your invoices to the solicitor for payment, it is important to us that your work is not undervalued and I hope you find our suggestion agreeable."
Thank you again, Catherine
I just wanted to express my thanks to you and your son for all you did for us today. It was such a mountain, my parents never threw anything away, but there comes a time when you just can't go through any more things and it is time to recycle, re-use and throw if necessary as last resort. I was impressed with the care and attention you took and how well you cleared everything up for us. I can happily recommend you to anyone thinking of using you. Please use this as positive feedback from us for your website and marketing. I've attached a couple of photos I took today to go with what you took when you visited to quote. Please feel free to use those too."
Kind Regards Mike
"N.AC House Clearance
From the moment Mark walked in the house to quote, it was clear what a great job he was going to do. When the day came, his whole team conducted themselves in a thoroughly professional manner and made the difficult task of clearing a close relative's house as simple and painless as possible, Mark differentiates himself from others by his integrity, experience and good advice, as well as working with a team that can be relied upon, thanks to the team at NAC."
(Facebook) Alex Parry
I transferred the money last night. Please let me know when you receive it, thanks you very much for a brilliant job. You and your colleagues lifted a massive weight off my shoulders yesterday. I will definitely recommend your services to others."
Thanks again. Carl
Many thanks for your email , I have just returned home but will send a cheque to you tomorrow. Thank you for doing such a great job for us and also sending photos , it's great to see a professional job with such good customer service."
Kind Regards Helen
I have sent the invoice to my brother who deals with the internet banking, thanks for the great work, if you ever need feedback or recommendation just let me know,"
The boys you sent were great - courteous, professional and very efficient. It was a real pleasure to deal with you- it is so rare to find someone who delivers what they promise."
"Good afternoon Mr Parry
Thank you so much for your very professional services."
Regards Russell Steel.
I would like to thank you again for the great job you and your team did in clearing my parent’s bungalow. When we arranged the job I had no idea how much clutter and rubbish was stuffed away in every available space – and the shed was like another house on its own!
You and the boys were very patient, hard working and polite and there is no doubt that we wouldn’t have managed to sort it without you.
I would definitely highly recommend your company to anyone. Considering how much extra stuff there was, your quote was very reasonable and you all worked relentlessly without having a proper break all day!"
Thank you, Barbara
Just a quick thank you for a job well done, the house was cleared today and your boys were brilliant. they were punctual, polite and did a really good job and completed quickly and efficiently, ( and I won't knock the cost of the milk off the bill ), I have arranged for the bank transfer for 19th Jan, please let me know when you receive payment, cheers and thanks again"
Back in the US and just wanted to send a quick email to say thank you so much for fitting in the flat clearance for me this week. Your team were lovely and very efficient. You made the process so much easier than i anticipated when i got the news she had passed away. I won't hesitate to recommend you to anyone in the area, hope you have a good Christmas"
That's all paid up now, thanks for your help - your guys were great, very professional, punctual, straight forward and easy to deal with."
All best, Janet
Thanks for your very professional service a good result - payment has been made, we would be delighted to give you our recommendation."
Best wishes Dave
I have just transferred money into your account can you confirm you have received it ok and have to say you did a fantastic job on mum's house thank you."
Thank you, you have provided a friendly, reliable and professional service throughout and it has been a pleasure dealing with you."
Kind regards Chris
I have to go into bank (as the monies coming from mums account) as I’m limited on line to transfer I will go in first thing in morning, also like to say to you all what a fabulous job you all did."
Thank You Marie
Many thanks for your invoice and thank you for doing such a splendid job. It is appreciated. Your professionalism deserves praise and I am happy to endorse your company if you need one at any time."
Kind regards Karen.
Thanks for this. Very pleased indeed - my husband didn't realise there was the link with photos sorry. I have just paid by bank transfer. We have lots of elderly relatives in the Bridgend area so we will recommend your services."
Best wishes, Sian
Just like to say what an excellent job your boys carried out today. Well pleased with the service they provided. Will definitely use and recommend to my family and friends, thanks again."
Thank you so much for the fantastic job your team did today, I have just transferred 480.00 to your account as payment."
Thanks again, Deborah
Thanks Mark – your guys did a great job and I’ll remember to use you again in future when needed!"
Just to say - Mum got £800 at auction for the Ercol stuff. It would have been more if we could have done eBay but just not possible. Thank you for the advice, Have a good Christmas.,"
Payment made today through bank transfer, many thanks for all your help & assistance with the clearance of mum's house, we really appreciate it, with our best wishes & kind regards"
I would like to thank you for your prompt response to my request for a quote and your even quicker response to the actual clearance. We were totally satisfied with your work and would recommend you to anyone."
Sincerely, Margaret Thomas.
Many thanks for today. It's taken a few months to revisit and is a weight off mind. I've just made payment against your invoice. Pass on my thanks to your guys - solid workers there."
Thanks for your hard work today. Apart from the sheer time and volume involved ( 15 man hours and 3 van loads just to get stuff away from the house ) I would never have coped emotionally with the dismantling of the remains of the lives of my parents. There were so many memories associated with the most trivial of objects there. Anyway, I have just done a bank transfer to your account."
Thanks for doing such a great job of dad’s house, interestingly the builder renovating next door may be interested in buying the place with a view to renovating and selling as a family home - a pleasing thought, very pleased that you were able to accommodate my request at short notice. It's another job ticked off my list and one less to carry over into next year."
Kind Regards, David
We would just like to pass on to you what a superb job your boys did in clearing the flat in Tonteg last Wednesday 4th November. We were not able to do much clearing beforehand due to us suffering chest infections but they arrived promptly and just got on with it and tidied all the rubbish afterwards from the floor and left the flat looking presentable. Thank you all very much for a job very well done!"
Mr & Mrs Morgan
Just a quick line to thank you for the fabulous job you did clearing my Godmothers house yesterday, we were so impressed and grateful for everything you and your boys did, taking away lots of stuff I didn't expect you to take. All this was done so quickly, professionally and will certainly recommend you to anyone I know who requires a similar service in the future."
Kind regards, Joan Wilson
Just writing to say thank you very much for the work you did today at the property, we are all very happy and would recommend you in the future."
Thank you Melissa.
Just wanted to thank you for all your help and consideration last week when emptying my mothers house."
That looks amazing, thank you very much, service has been brilliant, i'll sort out payment tonight, I'll make sure I recommend your excellent service."
Again thank you, Louise.
Many thanks for your professionalism and service provided. I have just got off a flight to Dubai so my wife will make sure the invoice is paid asap."
Thank you for your sensitive and efficient service. Both you and your team were cheerful, friendly and professional and are much appreciated."
Just wanted to thank your lads for a fantastic service today, very polite and professional. Great job!"
Kind Regards, Anne-Marie
"Good morning Mark,
Thank you for a wonderful House Clearance of Thistleboon Drive. The bungalow has been left immaculate, your service was impeccable, professional and helpful. I, and Carol Gill would most certainly recommend your Company."
Best regards, Lynn Bott
Thank you to you and the team for doing an excellent job. I was impressed with the fast and efficient service your company gave at this difficult time. Best of luck for you and your business in the future. "
Kind regards Lynne
I have arranged payment of £450.00 to be transferred into your account on Tuesday 29th March via internet banking, thank you so much for your professional service. It made a difficult task much less stressful."
Thank you once again, Kind regards, Margaret
"Hi Mr Parry,
Thank you for your professional approach, and speedy execution of your work. With time not on my side and not living in the country. I needed a job done well and quickly, thanks again.
Kind regards. Michael Leonard
We would like to thank you for the house clearance you undertook on our behalf. From our initial contact for a quote to the end of the 'clearance' you have been professional, friendly, courteous and thorough. If ever we need your services again we would not hesitate to contact you, and would definitely recommend you."
Kind regards Jan & Tony
Thanks for doing such a fab job today couldn't believe how quickly you worked! would recommend you in the future to anyone who needs a house clearance. I was also very grateful that you found that very special item that I thought was lost for good! Perfect job."
Thanks again Beth
I just wanted to say thank you for today the men were fantastic a credit to your company."
Kind Regards, Christine Cox
Very pleased with the work you and your team did. Have made payment to your account."
Thank you for all the work in clearing the house. I was struggling to get it done because of the sentimental memories attached to the house and contents. It would have taken me a long time to do it all whereas a few hours from you and your team and it's job done!"
I would just like to thank you for the very professional way in which you went about clearing the property earlier today, I inspected the house with my father this evening and was so impressed that I would not hesitate in recommending your company to anyone looking for someone to take on a similar request."
Regards Ray Palfreyman
Just transferred the money due to you. Thank you for your help over the last couple of days. It is a great relief to me that the house has been cleared, and the polite, quick and efficient manner of you and your team made a difficult situation easier. As I said yesterday, I am happy to recommend your business."
Thanks again. Regards, Dianne
I have passed the invoice to the account team for payment, I would just like to say your service was excellent. You cleared the office space and left it all in excellent condition. Everyone has commented on what a good job was done. I would certainly recommend you. Thank you."
Kind regards, Alison Hoy
Thank you for the invoice. The work was very much to our satisfaction, and thank you for your attention to detail and the immense effort your team put into the day. Thanks very much for everything and I will have no hesitation in recommending you in the future!"
The solicitor will be sending you a cheque this evening so it should be with you in a few days, many thanks for the work you did. I would highly recommend you and if I ever need to use you again I certainly wouldn't hesitate."
Many thanks again Sam
Thank you for my receipt! I have been very impressed with your company and their prompt service and professionalism ( including sending back the keys!!). I wouldn't hesitate to use you again or recommend you to others."
Thank you so much. Johanne
Thanks for your prompt and professional service the property has been transformed by the efforts of you and your staff, and I have to say you saved me from a job I had been dreading. I have absolutely no hesitation in recommending your service to others."
Kind Regards, John
The guys were lovely yesterday and did a great job."
Thanks for the brilliant service you provided today in clearing the last of things from my Mum’s house, it was done speedily and efficiently and I would not hesitate in recommending your services.
With kind regards"
"Thank you very much Mark.
I think that it was a good job very well done, with everything carried out in a courteous and professional manner. I wouldn't hesitate to recommend you to other customers.
Many thanks and best regards,"
Just a line to say thank you for your prompt action on my request to have the garage cleared.
Your lads were here earlier than you thought they would be and they completed the job in record time; friendly, helpful and efficient as usual."
Best wishes, Shân Walsh
Thank you. Super job and I’m glad I used your company. You all worked very hard throughout the day.
I wish you all success with business in future, and I would be happy to recommend if required."
"Many thanks Mark,
Cheque in the post, you did a very good job, many thanks for that and all the best for the future."
Best wishes, Pete
"Good morning Mark,
Many thanks for your work yesterday, was very pleased with your workmanship and efficiency."
Just wanted to say thank you so much for re-arranging your weekend so that you could accommodate clearing my father’s house in Aberdare last weekend. Your prompt, professional manner and advice made the task so much easier to complete at a reasonable cost. Thank you again for a job well done."
Mrs Ladell, June 2013
Thank you for your quick and professional service today. I have put a cheque into the post tonight, I have POA for mum so I can sign cheques on her behalf. It is easier this way, rather than transferring money into our account etc, I shall recommend your company if I hear of anyone who needs a house clearance."
Thanks again, Mary Gardener
All very efficient and stress free."
Many thanks for such an excellent service."
Many thanks to you and your team for your tremendous support in clearing the house in Palace Road. You made such a difference to the enormous task we faced and we were so impressed with every aspect of your services from start to finish. Your polite, cheerful, hard working team made things as easy and as stress free as they could have been. Faultless!"
Kind Regards, Catherine and Colin